This privacy policy
My name is Tal Badehi; A Touch Better is my trading name as a sole-trader.
This privacy policy will explain what personal information I collect, where is it stored, why and how is it processed. It will also provide details on how you can exercise your data privacy rights.


Personal Information I collect and process
I am collecting your contact details (name, email, phone or mobile numbers) and information about your experience with Shiatsu or acupuncture, when you contact me regarding my services, whether it is by phone, email, text, by submitting forms on my website or via social media messages and forms. I collect these details so I can deal with your requests and answer queries.


I am collecting information about your health conditions, health history and records, treatment notes, medication and date of birth when you submit the New Patient Form and during each consultation and therapy session. This is integral for providing my services to you, and as a rule, I am compelled to retain these records for seven years after the last consultation or therapy session (for minors it is seven years after reaching adulthood). I will take extra care to keep your information secure and safe.


I will collect consent to send you my newsletters and updates about my services via subscription forms and the New Patient Form. Subscribers can easily opt-out via the link at the bottom of each newsletter I send.

I am contacting business contacts from various Autism services and other organisations to promote my services. I will collect contact details that are publicly available or given to me via phone, email or business cards. You can request not to receive communications from me at any time by writing to the email address below.

If you register to receive information about my services, I might contact you via email, phone or text messages to provide you with updates on these and similar services. You can opt-out from receiving these communications at any time by writing to me at the email address below.


By browsing my website (, you agree for your browser to store cookies. Cookies enable understanding your browsing behaviour on my site, evaluating your experience and improving the website, so it’s always more relevant and exciting for you. You agree with google analytics storing your IP address, which will enable me more insight into the online channels that directed you to my website. This website contains Facebook Pixel, which enables Facebook to view your browsing activity on this site if you have a Facebook user.


Lawful Bases for processing
I process personal information based on the base of Contract, Consent and Legitimate Interest - promoting my services to businesses and evaluating website usage to improve relevance.


Data security
The personal information I collect is stored in password-protected machines and online servers. If stored in hard copies, they will be locked in a secure location.


Data processors
I use the following databases to securely store personal information:

Google LLC (California)
MailChimp (The Rocket Science Group, Georgia), Inc (Israel)


Data Retention

I will retain information for just as long as I am processing it or along with legal requirements.


Your data privacy rights
You are allowed to request transparency, portability, deletion, correction or suppression of your personal information at any time. Please write to
Please note there may be some legal requirements affecting your requests.


Updates to this privacy policy
I will keep this document under review and will update it when my data-processes change. This privacy policy was last updated on 23 May 2018.


My contact details
For any question and for exercising your rights and requests, please contact me at, or call 07497618564.


My address is:
35 Hillcourt Avenue, London, N12 8EY.


With best wishes,

Tal Badehi

Tal Badehi


18 Devonshire Row, EC2M 4RH